Privacy at

Why we collect your information

(Collection Notice)

At Cartology NZ, we care deeply about your privacy.

And that means giving you what you need to make informed choices.

We want to make it simple for you to understand how we collect, use and share your personal information, so please read on to find out more.

In this notice, the expressions we, us, our, and Cartology NZ are a reference to Cartology NZ, a division of Woolworths New Zealand Limited.



How and why we collect personal information

We may collect personal information from you such as your name, business title and contact details.  We may also use your personal information for research and analytical purposes, to perform administrative functions and to comply with our legal obligations, such as dealing with Regulators.

We typically use your personal information to:

  • communicate with you;
  • provide the relevant service to you and your business;
  • conduct relevant research and improve our services;
  • promote relevant products, services and other benefits to you via marketing communications (including emails, newsletters and other electronic messages);
  • take part in our promotions, competitions, testimonials, surveys or focus groups or otherwise give us feedback or rate our services; and
  • keep our records up to date and accurate.

If you do not provide this information in whole or in part, we may not be able to respond to your request or provide the services you require.

We may share your personal information within Woolworths New Zealand Limited and our parent company Woolworths Group Limited for the purposes explained in this notice or our Privacy Policy (see link below). We may also share this information onto persons, companies or other entities who perform functions or services on our behalf, such as IT services, call centre, gateway providers, or where otherwise required by law. Some of those companies we may disclose personal information to may be located overseas in countries including in Australia. We will request that any organisation to which your personal information is disclosed also treats the information as confidential.


You can find our Privacy Policy here, which is the Woolworths NZ Privacy Policy. Our Privacy Policy contains information about how you can seek access to or correct the personal information we hold about you, and how you can complain about a breach of privacy.

If you have an enquiry about privacy, you can contact us by email at or by telephone on 0800 40 40 40. Alternatively, you can write to the Privacy Officer – Woolworths New Zealand Limited, Private Bag 93306, Otahuhu, Auckland 1640